TPS HOCKEY - WARRANTY POLICY
To start your claim, you will be required to have images of you original receipt, images of your serial numbers and images of the breakage. It is recommended that you prepare the pictures in advance of starting the claim. Please note that any claims that are not in compliance with our warranty parameters, will be denied.
TPS Response & Genesis Hockey Sticks as well as TPS Hockey Glove claims must be submitted within 30 days of the purchase date, while TPS Pro Stock Hockey Sticks (only sold on the official TPS Hockey Website) claims must be submitted within 7 days of delivery date listed by the courier or within 30 days if the additional 23-day extended warranty was purchased.
If the specific stick or glove model is unavailable, TPS Hockey may offer an equivalent replacement option based on model and price point of the original stick or gloves.
Requirements
Image 1: Image of the receipt, showing the
white sticker on the receipt and black serial
number on shaft of the stick
Image 2 : Image of the entire broken stick
horizontally aligned with the Serial number visible.
Image 3 : Image down the shaft of
the stick showing the breakage point
